0000786: [BFX-AT100] It just show update date, not SW version in emergency setting. - CNS-VaaS Bug Tracker

0000786: [BFX-AT100] It just show update date, not SW version in emergency setting.
원본: https://btracker-cns.fii-foxconn.com/vaas/view.php?id=786
작성자: (ALTech) Jason Park | 작성일: 2019-10-22 12:44 | 보관: 2026-08-24 18:48

0000786: [BFX-AT100] It just show update date, not SW version in emergency setting. - CNS-VaaS Bug Tracker

Recently Visited: 0000786, 0000739, 0000773, 0000781, 0000776

ID	Project	Category	View Status	Date Submitted	Last Update

0000786	T99X171.00 SKB Eagle	SW Issue	public	2019-10-22 12:44	2020-09-28 14:07

Reporter	~~(ALTech) Jason Park~~	Assigned To	(SW) Jerry Lin	Due Date
Priority	normal	Severity	s2-severe	Reproducibility	have not tried
Status	closed	Resolution	fixed

Summary	0000786: [BFX-AT100] It just show update date, not SW version in emergency setting.
Description	hi kerwin We have 2 defected boxes from SKB. When we received these boxes, it didn’t show SW version. It just show update date, not SW version in emergency setting. Please see an attached picture. I try to upgrade same version(v43) and (v55). But result was same. And we cannot authenticate. I update booting log after upgrade this box with SW v55 SD version. I think it has some issue during the boot. Please check it first in your side first. If it is OK in your side, then I will transfer this issue to TV Storm. Please check it. Thanks
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~~(ALTech) Jason Park~~ 2019-10-22 12:44 developer	boot_log.zip (184,227 bytes) Emegnecy_setting.jpg (28,347 bytes) Emegnecy_setting.jpg (28,347 bytes)

(SW) Jerry Lin 2019-10-22 14:16 developer ~0003132	Hi Mr.Jason , Please use the following commands to get console output. We will check btv_home partition. Thanks. Command: console:/ # su console:/ # df console:/ # ls -la /btv_home/* console:/ # ls -la /data console:/ # cat /btv_home/config/mac_addr console:/ # cat /btv_home/config/version.txt

~~(ALTech) Jason Park~~ 2019-10-22 18:13 developer ~0003133	Hi jerry as your request, I reply to you. Normally user use with SU image. so we can't get information as your request. but Mr.yoon tried to update via USB yesterday. so i give information to you on based on updated box as SD image. as like an enclosed file, a screen seem is abnormal. I can't get information via cat /btv_home/config/mac_addr / cat /btv_home/config/version.txt . you see an attached file for other information. instead of it, I give information as grep version BFX-AT100:/ # greppro \| grep version /system/bin/sh: greppro: not found 1\|BFX-AT100:/ # getprop \| grep version [ro.boot.avb_version]: [1.1] [ro.boot.vbmeta.avb_version]: [1.1] [ro.build.version.all_codenames]: [REL] [ro.build.version.base_os]: [] [ro.build.version.codename]: [REL] [ro.build.version.incremental]: [20191009] [ro.build.version.min_supported_target_sdk]: [17] [ro.build.version.preview_sdk]: [0] [ro.build.version.release]: [9] [ro.build.version.sdk]: [28] [ro.build.version.security_patch]: [2019-09-05] [ro.com.google.gmsversion]: [Android_9_Pie] [ro.opengles.version]: [196610] [ro.property_service.version]: [2] [ro.vendor.vasott.version]: [k000a-r55_SD-20191009] [ro.vendor.vndk.version]: [26.1.0] [ro.vndk.version]: [28] Thanks version_upgrad_SD.JPG (69,491 bytes) version_upgrad_SD.JPG (69,491 bytes) Information_btv_home.txt (5,626 bytes) BFX-AT100:/ # ls -la /btv_home/* lrwxrwxrwx 1 root root 19 2015-01-01 09:02 /btv_home/DATA -> /data/skb_data/DATA /btv_home/backup: total 16 drwxrwxrwx 2 system system 4096 2015-01-01 09:02 . drwxrwx--x 9 system system 4096 2019-08-28 09:20 .. /btv_home/config: total 164 drwxrwxrwx 5 system system 4096 2019-10-22 18:47 . drwxrwx--x 9 system system 4096 2019-08-28 09:20 .. drwxrwxrwx 2 system system 4096 2019-09-03 18:59 RCU -rw------- 1 root root 686 2019-10-22 18:47 dscp46_server_list drwxrwxrwx 2 system system 4096 2015-01-01 09:02 iCAS -rw------- 1 root root 51 2019-10-22 18:47 ip_accept_list -rwxrwxrwx 1 system system 0 2019-09-03 18:59 ip_accept_list.v170903.ok -rw------- 1 root root 426 2019-09-03 18:58 isqmsAgent.xml -rw------- 1 root root 1024 2015-01-01 09:00 isqms_init.info -rw-rw-rw- 1 root root 652 2015-01-01 09:00 logAgent.conf -rwxrwxrwx 1 system system 0 2019-09-03 18:58 mac_addr -rwxrwxrwx 1 system system 0 2009-01-01 01:00 mdnsconfig.txt -rw------- 1 root root 618 2019-10-22 18:47 media.conf -rwxrwxrwx 1 system system 0 2009-01-01 01:00 mlrc.conf -rwxrwxrwx 1 system system 0 2019-09-03 18:59 mlrc.conf.v181107.ok drwxrwxrwx 3 system system 4096 2019-09-03 18:59 qi_agent -rwxrwxrwx 1 system system 0 2009-01-01 01:00 rtspbuffer.conf -rwxrwxrwx 1 system system 0 2009-01-01 01:00 server-list-dev.conf -rwxrwxrwx 1 system system 0 2009-01-01 01:00 server-list-prd.conf -rwxrwxrwx 1 system system 0 2009-01-01 01:00 server-list-stg.conf -rwxrwxrwx 1 system system 0 2009-01-01 01:00 server-list.conf -rwxrwxrwx 1 system system 0 2009-01-01 01:00 station-list.conf -rw------- 1 system system 0 2019-10-22 18:47 tvsdb.conf -rwxrwxrwx 1 system system 0 2019-09-03 18:59 tvsdb.v180503.ok -rwxrwxrwx 1 system system 0 2019-10-22 18:47 tvservice-setting-properties.xml -rwxrwxrwx 1 system system 0 2019-10-22 18:47 tvservice-system-properties.xml -rw-rw-rw- 1 system system 0 2019-10-22 18:47 upgradesvc.prop -rwxrwxrwx 1 system system 0 2009-01-01 01:00 version.txt -rw------- 1 system system 0 2019-10-22 18:47 xpg.conf.temp -rwxrwxrwx 1 system system 0 2009-01-01 01:00 zconfig.conf /btv_home/lost+found: total 24 drwx------ 2 root root 16384 2019-01-31 21:19 . drwxrwx--x 9 system system 4096 2019-08-28 09:20 .. /btv_home/run: total 372 drwxrwxrwx 2 system system 4096 2015-01-01 09:00 . drwxrwx--x 9 system system 4096 2019-08-28 09:20 .. -rw------- 1 system system 40960 2019-09-03 18:57 DVBSI.log prw-rw-rw- 1 root root 0 2019-09-03 18:57 IPC_FROM_CALC prw-rw-rw- 1 root root 0 2015-01-01 09:00 IPC_TO_CALC prw-rw-rw- 1 root root 0 2019-09-03 18:42 am_d2p_pipe prw-rw-rw- 1 root root 0 2015-01-01 09:04 am_p2d_pipe -rw------- 1 system system 0 2015-01-01 09:03 channel.v180416.ok -rwxrwxrwx 1 system system 0 2019-09-03 18:42 channel.xml -rw------- 1 system system 0 2019-09-02 22:08 dcLog.log -rw------- 1 system system 3237 2019-08-23 10:58 dsm.dat -rw------- 1 system system 0 2019-09-03 18:41 dsm.dat.temp -rw------- 1 system system 0 2019-09-03 18:41 dvbsi.ver prw-rw-rw- 1 root root 0 2019-10-22 18:51 isqms_unix_socket_agent -rw------- 1 system system 864 2019-08-23 10:58 metv_motnly_list.dat -rw------- 1 system system 0 2019-09-03 18:56 metv_motnly_list.dat.temp -rw------- 1 system system 450 2019-08-23 10:58 metv_vod_watch_list.dat -rw------- 1 system system 0 2019-09-03 18:57 metv_vod_watch_list.dat.temp -rw------- 1 system system 0 2019-09-03 18:56 mnLog.log -rw------- 1 system system 0 2019-09-02 18:49 mnLogVoice.log -rw------- 1 system system 0 2015-01-01 09:03 multiview_channel.v151112.ok -rwxrwxrwx 1 system system 12465 2019-08-26 02:21 multiview_channel.xml -rw------- 1 system system 0 2019-09-02 18:49 opmsLog.log -rw------- 1 system system 8192 2019-10-22 18:47 pushLog.log prw-rw-rw- 1 root root 0 2015-01-01 09:00 qi_dp1 prw-rw-rw- 1 root root 0 2015-01-01 09:00 qi_dp2 prw-rw-rw- 1 root root 0 2015-01-01 09:00 qi_np1 prw-rw-rw- 1 root root 0 2015-01-01 09:00 qi_np2 -rwxrwxrwx 1 system system 0 2019-09-03 18:42 sdsMetaInfo.tmp -rw-rw-rw- 1 system system 0 2019-09-03 18:42 si_table.ver -rw------- 1 system system 1216 2019-09-03 18:42 sra_push.log -rwxr--r-- 1 system system 135168 2019-10-22 18:51 upgradesvc.log -rw-r--r-- 1 system system 0 2019-10-22 18:47 upgradesvc.ver -rw------- 1 system system 1372 2019-08-28 11:43 web.dat -rw------- 1 system system 0 2019-09-03 18:41 web.dat.temp /btv_home/sosTmp: total 92140 drwx------ 2 root system 4096 2019-08-28 09:20 . drwxrwx--x 9 system system 4096 2019-08-28 09:20 .. -rw------- 1 root system 94248960 2019-09-03 08:51 scheduleResult.txt /btv_home/system: total 32 drwxrwxrwx 4 system system 4096 2015-01-01 09:02 . drwxrwx--x 9 system system 4096 2019-08-28 09:20 .. drwxrwxrwx 2 system system 4096 2015-01-01 09:02 framework drwxrwxrwx 2 system system 4096 2015-01-01 09:02 lib /btv_home/tmp: total 16 drwxrwx--x 5 system system 140 2015-01-01 09:00 . drwxrwx--x 9 system system 4096 2019-08-28 09:20 .. drwx------ 2 root system 40 2015-01-01 09:00 capture -rw-r--r-- 1 root system 2313 2015-01-01 09:00 hdmi-edid.xml drwxrwxrwx 2 system system 40 2015-01-01 09:00 iptv_cas -rwxrwxrwx 1 root root 16 2019-10-22 18:49 lastkeytime drwx------ 2 root system 140 2019-10-22 18:50 monitor_log Information_btv_home.txt (5,626 bytes) Information_data.txt (2,930 bytes) BFX-AT100:/ # ls -la /data total 188 drwxrwx--x 40 system system 4096 2019-10-21 17:13 . drwxr-xr-x 21 root root 4096 2009-01-01 01:00 .. -rw------- 1 root root 2 2019-10-21 17:13 .layout_version -rwxr-xr-x 1 root root 104 2015-01-01 09:00 LogoutCoppConfig.dat -rwxr-xr-x 1 root root 195 2015-01-01 09:00 RemoveCoppConfig.dat drwx------ 2 root root 4096 2019-10-21 17:13 adb drwxrwxr-x 2 system system 4096 2019-10-21 17:13 anr drwxrwx--x 13 system system 4096 2019-10-21 17:38 app drwx------ 2 root root 4096 2019-10-21 17:13 app-asec drwxrwx--x 2 system system 4096 2019-10-21 17:13 app-ephemeral drwxrwx--x 2 system system 4096 2019-10-21 17:13 app-lib drwxrwx--x 2 system system 4096 2019-10-21 17:13 app-private drwx------ 4 system system 4096 2019-10-22 18:47 backup drwxr-xr-x 2 shell shell 4096 2019-10-21 17:13 bootchart lrwxrwxrwx 1 root root 9 2019-10-21 17:13 btv_home -> /btv_home drwxrwx--- 5 system cache 4096 2019-10-21 17:13 cache drwxrwx--x 3 root root 4096 2019-10-21 17:13 dalvik-cache drwxrwx--x 105 system system 4096 2019-10-21 17:36 data drwxrwx--- 2 drm drm 4096 2019-10-21 17:13 drm drwxrwx--x 2 system system 4096 2019-10-21 17:13 droidota drwxr-x--x 4 root root 4096 2019-10-21 17:13 local drwxrwx--x 3 log log 4096 2019-10-21 17:13 log drwxrwx--- 2 root root 16384 2019-10-21 17:12 lost+found drwxrwx--- 4 media_rw media_rw 4096 2019-10-21 17:14 media drwxrwx--- 2 mediadrm mediadrm 4096 2019-10-21 17:13 mediadrm drwxrwx--t 42 system misc 4096 2019-10-21 17:36 misc drwxrwx--t 3 system misc 4096 2019-10-21 17:14 misc_ce drwxrwx--t 3 system misc 4096 2019-10-21 17:13 misc_de drwxrwx--- 3 nfc nfc 4096 2019-10-21 17:13 nfc drwxrwx--x 2 root root 4096 2019-10-21 17:13 ota drwxrwx--- 2 system cache 4096 2019-10-21 17:13 ota_package drwx------ 2 root root 4096 2019-10-22 18:47 property drwxrwx--x 2 system system 4096 2019-10-21 17:13 resource-cache drwxrwx--x 3 system system 4096 2019-10-21 17:13 skb_data drwx------ 2 system system 4096 2019-10-21 17:13 ss drwxrwxr-x 19 system system 4096 2019-10-22 18:48 system drwxrwx--- 3 system system 4096 2019-10-21 17:14 system_ce drwxrwx--- 3 system system 4096 2019-10-21 17:13 system_de drwxrwx--x 2 system system 4096 2019-10-21 17:13 tombstones drwx--x--x 2 system system 4096 2019-10-21 17:13 user drwx--x--x 3 system system 4096 2019-10-21 17:13 user_de drwxrwx--x 6 root root 4096 2019-10-21 17:13 vendor drwxrwx--x 3 root root 4096 2019-10-21 17:14 vendor_ce drwxrwx--x 3 root root 4096 2019-10-21 17:13 vendor_de Information_data.txt (2,930 bytes) Information_df.txt (988 bytes) BFX-AT100:/ # df Filesystem 1K-blocks Used Available Use% Mounted on /dev/root 1468052 1321560 146492 91% / tmpfs 1481280 480 1480800 1% /dev tmpfs 1481280 0 1481280 0% /mnt /dev/block/odm 992 492 500 50% /odm /dev/block/product 892 232 660 27% /product /dev/block/dm-1 124876 100308 24568 81% /vendor /dev/block/data 4195856 626728 3569128 15% /data /dev/block/cache 1055760 18844 1036916 2% /cache /dev/block/btv_home 95088 92468 2620 98% /btv_home /dev/block/metadata 11760 40 11720 1% /metadata /dev/block/param 11744 420 11324 4% /mnt/vendor/param /dev/block/tee 27632 72 27560 1% /mnt/vendor/tee tmpfs 1481280 2348 1478932 1% /btv_home/tmp /data/media 4195856 626728 3569128 15% /mnt/runtime/default/emulated Information_df.txt (988 bytes)

~~(ALTech) Jason Park~~ 2019-10-22 18:25 developer	After_Update_SD.jpg (80,154 bytes) After_Update_SD.jpg (80,154 bytes)

(SW) Jerry Lin 2019-10-22 19:15 developer ~0003134	Hi Mr. Jason, We check the information_df.txt log file. I find the btv_home paritition is no space. And the size of version.txt is zero. Please help to check with TVS for this issue.

~~(ALTech) Jason Park~~ 2019-10-25 13:33 developer ~0003145	hi jerry.. this issue is resolved . Thanks to your support.

Date Modified	Username	Field	Change
2019-10-22 12:44	~~(ALTech) Jason Park~~	New Issue
2019-10-22 12:44	~~(ALTech) Jason Park~~	Status	new => assigned
2019-10-22 12:44	~~(ALTech) Jason Park~~	Assigned To	=> (SW) Kerwin Chen
2019-10-22 12:44	~~(ALTech) Jason Park~~	File Added: boot_log.zip
2019-10-22 12:44	~~(ALTech) Jason Park~~	File Added: Emegnecy_setting.jpg
2019-10-22 13:20	(SW) Kerwin Chen	Assigned To	(SW) Kerwin Chen => (SW) Jerry Lin
2019-10-22 14:16	(SW) Jerry Lin	Note Added: 0003132
2019-10-22 18:13	~~(ALTech) Jason Park~~	File Added: version_upgrad_SD.JPG
2019-10-22 18:13	~~(ALTech) Jason Park~~	File Added: Information_btv_home.txt
2019-10-22 18:13	~~(ALTech) Jason Park~~	File Added: Information_data.txt
2019-10-22 18:13	~~(ALTech) Jason Park~~	File Added: Information_df.txt
2019-10-22 18:13	~~(ALTech) Jason Park~~	Note Added: 0003133
2019-10-22 18:25	~~(ALTech) Jason Park~~	File Added: After_Update_SD.jpg
2019-10-22 19:15	(SW) Jerry Lin	Note Added: 0003134
2019-10-25 13:33	~~(ALTech) Jason Park~~	Note Added: 0003145
2019-10-25 13:34	~~(ALTech) Jason Park~~	Status	assigned => resolved
2019-10-25 13:34	~~(ALTech) Jason Park~~	Resolution	open => fixed
2020-09-28 14:07	~~(ALTech) Jason Park~~	Status	resolved => closed